1. Who We Are
This website (www.adhdventures.co.uk) is operated by ADHD Ventures LTD, an ADHD coaching service based in the United Kingdom.
We are the ‘data controller’ of the personal information we collect about you. This means we are responsible for deciding how your personal data is processed and for keeping it safe.
If you have any questions about this Privacy Policy or how your data is used, please contact us at: admin@adhdventures.com
2. What Information We Collect
We may collect personal information that you voluntarily provide when using our website or services, including:
· Name and email address
· Information submitted through our contact or enquiry forms
· Information provided when booking a discovery call via Calendly
· Preferences relating to receiving our newsletter or updates
· Information you share during coaching sessions or in session-related correspondence
· Website usage data collected via cookies and Google Analytics (see our Cookie Policy)
We only collect information that is necessary to respond to enquiries, provide our coaching services, or send communications you have chosen to receive.
3. Sensitive Information
Due to the nature of ADHD coaching, you may choose to share health-related or other sensitive personal information with us during sessions or correspondence. This type of data is given extra protection under UK GDPR.
We will process sensitive personal data only with your explicit consent and solely for the purpose of providing our coaching services. You can withdraw this consent at any time.
4. How We Use Your Information
Your personal information may be used to:
· Respond to enquiries and coaching requests
· Schedule and deliver coaching sessions via Zoom
· Send confirmations, reminders, and session follow-ups
· Send occasional newsletters, resources, or updates about our services (where you have opted in)
· Manage our business operations (e.g. record-keeping, accounts)
You will only receive marketing or newsletter communications if you have actively opted in. You can unsubscribe at any time using the link provided in our emails or by contacting us directly.
5. Legal Basis for Processing
Under UK GDPR, we process your personal data based on:
·Consent: when you submit your information through website forms, book a discovery call, opt in to receive communications, or share sensitive personal data during coaching
·Contract: where necessary, to deliver the coaching services you have engaged us for
·Legitimate interest: to respond to direct enquiries about our services
·Legal obligation: to keep records for tax and accounting purposes
You may withdraw your consent at any time.
6. Sharing Your Information
We do not sell, rent, or trade your personal information. Your data may be processed by trusted third-party service providers that support our business, including:
· Framer (website hosting)
· Calendly (discovery call scheduling)
· Google Analytics (website usage analytics)
· Zoom (video coaching sessions)
· Our email marketing provider (for newsletters, where you have opted in)
These providers process data only as necessary to deliver their services and in accordance with data protection law. Information will only be disclosed where required by law.
7. How Your Information Is Stored
Information submitted through this website is stored securely via our website hosting provider and email systems. Reasonable technical and organisational measures are taken to protect your personal information from loss, misuse, or unauthorised access. We do not store any financial or payment card details.
8. Internet Security
Please be aware that transmitting information over the internet is not completely secure. Although we take all reasonable steps to protect your personal data, we cannot guarantee the security of data transmitted to our website. Once we have received your information, we use strict procedures and security measures to prevent unauthorised access.
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected. Client records may be kept for up to 7 years to meet UK legal requirements (e.g. accounting and tax obligations). You may request deletion of your personal data at any time.
10. Your Data Protection Rights
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction of inaccurate or incomplete data
Request the deletion of your data
Withdraw consent for communications or data processing
Object to or restrict processing in certain circumstances
Request data portability
Rights in relation to automated decision-making and profiling
To exercise any of these rights, please contact us at: admin@adhdventures.co.uk
If you are unhappy with how your data is handled, you have the right to complain to the Information Commissioner’s Office (ICO). You can find out more at https://ico.org.uk/.
11. Cookies
This website uses cookies. Essential cookies are needed for the site to function properly. Analytics cookies (via Google Analytics) help us understand how visitors use our site and are only set with your consent. For full details, please see our separate Cookie Policy.
12. Links To Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies before providing any personal information.
13. Changes To This Policy
This Privacy Policy may be updated from time to time to reflect changes in our services, systems, or legal requirements. The most current version will always be available on our website.
14. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
ADHD Ventures LTD
Email: admin@adhdventures.co.uk
Website: www.adhdventures.co.uk